A BUSINESS SYSTEM, “The cornerstone to business success.”

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A business is a connection of processes done to achieve a common goal. These processes form what is called a business system. According to the English Dictionary, a system is a set of things working together as parts of a mechanism or an interconnecting network; a complex whole. The other definition is that a system is a set of principles or procedures according to which something is done; an organized scheme or method. In this regard, a business system is made up of a set of principles, procedures and processes done in different areas to achieve a common objective.
The success or failure of a business will depend on how efficient the business system is. Efficiency in this regard means achieving set objectives with minimal resources. How the business system is defined to help the business deliver its products/services with minimum resources is what makes a system relevant. The goal of any business is to maximize profits, therefore a business system should be tailored in such a way that it delivers maximum profits with minimum resources.
Most big companies and multinational corporations in particular have well defined systems. That is why it is not common for them to go out of business. They have well defined organisation charts, defining clearly the lines of authority and how information needs to move within the organisation. It is a challenge however for SME’s which in most cases find it hard to make a well-defined system. In my opinion this is among the contributing factors to why 90% of small business fail within the first five years of their operation.
How do we ensure success even before we start operating?
I think the first and most important thing every aspiring business owner should do before starting out is to have a well-defined vision and mission statement. The vision is the dream of the business owner, and the mission is the why he is doing business in the first place. This will give the owner a clear sense of purpose for the business. The vision and mission should represent the culture of the organisation/individual, the thing that makes the organisation/individual different from all other players in the market. This should clearly indicate the thing that the person wants to champion. It can be talking about that person changing the way marketing is done, the way communities deal with crime. It can represent anything that the person wants to impact.

After writing and clearly defining the vision and the mission statement, the next thing is to decide how you will achieve them. You can break the vision and mission statement into small achievable objectives that the business will be addressing. Writing answers to the objectives helps the business owner develop a step by step plan of address the vision and the mission statement. This all process will result into a business plan which will clearly define the purpose and how it can be realised.

In this plan, the business owner will have to answer a number of questions about themselves, the organisation and the market they are trying to enter. This plan will act as a living document to guide the owner on the right path. The plan will be a basis for instituting a business system that will work to answer the problems that the business will face. These will range from the reporting procedures, staffing, budgeting and so on.
An efficient system depends on a well-documented business plan and a good business plan is made when the purpose is clearly defined. This means that an efficient system depends on a purpose, because the procedures and processes have to be directed towards a worthy course.
In conclusion, business success depends on many things and one important of them is a system you have instituted. The way information flows, the way you organize your resources and the way the organisation deals with others should be well defined and documented in a business plan. The plan should clearly answer why the business exists, what it does, and how they do what they do. Without the plan the system falls and without the system the business fails. To avoid failure, care needs to be taken by carefully developing a business plan. You can do it by yourself or you can engage a business planning consultant to do the job for you.


I wish everyone out there who is trying to venture into a business all the best of luck and May God richly bless you.